Your first weeks with us.
From the first phone call to finding their rhythm. Here’s how it goes.
Four steps to their first full day.
Relaxed, unhurried and planned around your pet.
Get in touch
Call us or send a request with a little about your dog or cat and the days you have in mind.
Hello visit
Bring them to Fern Court. They explore while we talk through their routine, handling and what helps them relax.
First full day
A gentle first day, with extra time to settle and a note for you at pickup.
Find their rhythm
Drop-in days, regular days or a quiet care plan. We keep checking in as we get to know them.
What to bring.
A short list for dogs, and one for cats.
For dogs
- Lead and harness
- Food in a labeled container, if needed
- A favorite treat for the hello
- A short note about their morning
For cats
- Their own carrier, with a blanket
- Their usual food, labeled
- Their usual eating times
- Where they like to hide at home
The daily note.
A few lines at drop-off help us give your pet the right kind of day. We read every one.
- Anything different from usual
- Food amounts and timings
- How they seem today
- Who’s collecting, with a number
Come and say hello.
Tell us about your dog or cat and the days you have in mind. We’ll start with a hello visit and plan the rest together.
